Help & Support Hub
Welcome to our Help & Support hub—your starting point for guides across our personalised stationery and photo products. Use the links below to jump to the product you’re working on, where you’ll find step-by-step help on designing online, choosing layouts, preparing photos, checking your proof, and placing your order. Each section also covers the most common issues we see (like low-resolution images or text too close to the trim), so you can create with confidence and get a beautifully printed result.
18th Birthday Party Invitations
Explore our dedicated 18th Birthday Party Invitations help guides, covering every step of the process—from selecting the ideal layout and wording to adding photos and reviewing your artwork before print. You’ll find clear advice on customising your design, steering clear of common issues such as poor image quality, and completing your order smoothly and confidently.
25th Wedding Anniversary Invitations
Organising a 25th wedding anniversary party? Explore our dedicated guides to help you choose the right design, craft the perfect wording, and tailor your 25th Wedding Anniversary Invitations to suit your celebration. You’ll find advice on RSVP wording, preparing print-ready artwork, and navigating the ordering process, ensuring everything looks just right and reaches you in good time.
Baby Thank You Cards
Send your thanks in style with our personalised baby thank you cards. Visit this section for guidance on uploading photos, refining your layout, and selecting the perfect print finish. You’ll also discover message inspiration, envelope and addressing advice, a clear step-by-step overview of the ordering process, and helpful pointers to check everything is just right before approving your proof.
Birth Announcement Cards
Planning to share your special news? Explore our birth announcement cards help articles for clear, step-by-step guidance. Discover how to choose the right design, upload and position your favourite photo, and tailor colours, fonts, and wording to suit your style. You’ll also find advice on image resolution, bleed and trim settings, checking your proof, and placing your order—so your cards print beautifully and reach you just as you imagined.
Canvas Prints
Create beautiful canvas prints from your favourite photographs with practical advice on sizing, cropping, and preparing your artwork. Our Canvas Print help articles cover how to select the right format for your wall space, what image quality is needed for crisp printing, and how to check and approve your design before it goes to print. You’ll also find useful information on placing your order and understanding delivery, ensuring everything runs smoothly from start to finish.
Change of Address Cards
Planning a move? Visit our dedicated Change of Address Cards help section for straightforward guidance on creating smart, easy-to-read announcements. You’ll find advice on what details to share, wording and layout ideas, and practical tips to ensure your new address stands out clearly. Our step-by-step ordering support will help you personalise your design, check everything carefully, and place your order with confidence.
Christening Invitations
Find everything you need to design thoughtful christening invitations, from choosing the right wording to including key ceremony and reception details. Our help articles guide you through what to add (such as date, time and venue information), how to tailor your chosen template, and how to carefully check your artwork before it goes to print. You’ll also discover practical advice to help prevent common layout and photo problems.
Christening Order of Service
Create a beautifully organised christening order of service with practical, easy-to-follow advice. Explore guidance on arranging the ceremony flow, setting out hymns and readings clearly, and keeping fonts and spacing consistent throughout. You’ll also find helpful checks for spelling, pagination and layout, plus instructions on preparing and submitting your finished booklet for printing.
Christmas Cards
Prepare your Christmas cards with complete peace of mind. Explore guidance on selecting the right design, uploading and positioning photos, and customising text, fonts, and colours to suit your style. We also cover helpful advice on photo quality and checking your proof, along with practical tips for addressing, ordering, and timing—so everything arrives smoothly and well before the festive season begins.
Engagement Party Invitations
Start your engagement celebrations in style with invitations that reflect your plans. Browse our helpful articles covering invitation wording, RSVP arrangements, and design directions, whether you prefer something traditional or more contemporary. We guide you through customising your template for Engagement Party Invitations, uploading photos or adding monograms, and carefully checking your artwork before placing your order, so everything feels polished and ready to send.
Framed and Mounted Prints
Find everything you need to feel confident about ordering Framed and Mounted Prints, from selecting the best size and finish to preparing your photo for print. Our help articles explain how to choose proportions that suit your wall space, how cropping may change the look of your image, and what to review carefully before approving your proof. You can also read about the ordering process, how your print will be packaged, and how to look after it once it’s on display.
Funeral Announcements
Find everything you need to create thoughtful, personalised Funeral Announcement Cards with confidence. This support area brings together guidance on setting up your design, choosing clear and respectful text sizing, and preparing photos so they reproduce beautifully in print. We also highlight common mistakes to avoid, such as low-resolution images or layout issues, and outline the ordering journey from artwork checks through to printing and delivery.
Funeral Order of Service Booklets
Prepare and share funeral arrangements with confidence and sensitivity. Our support articles guide you through selecting an appropriate booklet layout, wording the important details, and clearly setting out the service date, time, and venue. You’ll also find advice on checking your proof, preparing photographs for print, and completing your order smoothly, along with practical tips to help you steer clear of common layout and formatting errors. You can explore our full collection of Funeral Order of Service templates here.
Personalised Fridge Magnets
Design personalised photo fridge magnets with confidence using our clear, step-by-step guidance. Discover how to position photos and text for the best visual balance, prepare high-resolution images, and check key details before you approve your design. These support articles also explain proofing tips, layout considerations, and how to place your order smoothly, even if you’re working to a tight deadline.
Personalised Mugs
Create personalised mugs that feel thoughtful and look professionally finished. This section brings together guidance on photo placement, text layout, and getting colours just right for print. You’ll also find practical advice on image quality, safe margins, and previewing your design before ordering—so your finished mug arrives exactly as you imagined.
Personalised Notebooks
Create a personalised notebook with confidence using our dedicated help and support guides. These articles cover artwork positioning, image resolution, and making sure your text prints clearly on the cover. You’ll also find advice on using logos or intricate details, reviewing your on-screen proof, and completing your order smoothly, so your finished notebook arrives exactly as you intended.
RSVP.studio (Funerals)
Access dedicated guidance for RSVP.studio (Funerals), including practical advice on setting up your event page, wording your details, and managing guest responses with care and clarity. Explore tips on adding key information, sharing your RSVP link, and keeping everything within recommended guidelines. We also explain how to review your page, understand key settings, and move smoothly from creation through to sharing with family and friends.
RSVP.studio
RSVP.studio helps you communicate funeral arrangements clearly and gather guest responses without unnecessary follow-up. In this section, you’ll find guidance on creating and managing your page, adding important service details, building custom questions (such as dietary requirements, travel plans, or messages of condolence), and sending your link to family and friends. We also cover common troubleshooting topics, including page access, making edits, and tracking guest replies.
RSVP.studio (Weddings)
Explore our RSVP.studio for Weddings support centre for clear guidance on setting up your event page, tailoring your wording, gathering RSVPs, and keeping track of guest replies with ease. You’ll find helpful advice on sharing your link smoothly, creating effective questions, and organising your event details in one streamlined space. If anything isn’t working as expected or responses seem delayed, our troubleshooting guides are there to help you get back on track quickly.
Simple Framed Prints
Find everything you need to get the most from your Simple Framed Prints. These help and support articles guide you through choosing sizes, understanding frame finishes, preparing your artwork, and checking dimensions before you order. You’ll also find practical advice on delivery, care, and resolving common queries quickly and confidently.
Wedding Menus
Plan your Wedding Menus with ease using our dedicated guides on layout, wording, and design details. Discover what information to include, how to personalise your menu with colours, motifs, or monograms, and ways to coordinate the design with your wider wedding stationery. You’ll also find practical advice on proofing and ordering, helping you move from final design to print with complete confidence.
Wedding Invitations
Our Wedding Invitations Help and Support hub brings together everything you need to create your perfect invites with confidence. Here you can explore guidance on choosing the right format and card stock, setting up your wording, and understanding layout and spacing. You’ll also find advice on proofing your design, checking colours and alignment, and preparing your artwork for beautiful, professional print results before placing your order.
Wedding Order of Service Booklets
Your complete guide to creating and ordering Wedding Order of Service Booklets, all brought together in one easy-to-navigate space. Browse expert advice on wording and structure, page layouts, running orders, and thoughtful finishing touches. You’ll also find practical support on proofing, pagination, artwork setup, and print-ready checks—helping you finalise every detail with confidence and keep preparations running smoothly.
Wedding Save the Dates
Design wedding save the dates that set the tone for your celebration. These help articles walk you through what details to include, when to send them, and how to word your announcement clearly. You’ll also find guidance on layouts, photo placement, and checking your artwork before you order, along with practical tips to ensure a smooth and confident print experience.
Wedding Table Plans
Create a beautifully organised Wedding Table Plan with practical advice on managing guest lists, choosing table names, and structuring your layout. Discover tips for handling longer names, ensuring text remains easy to read from a distance, and making last-minute seating adjustments while keeping everything neatly aligned. You’ll also find guidance on checking spelling and duplicate entries, along with key ordering advice to help your finished plan print perfectly.
Wedding Thank You Cards
Complete your wedding stationery suite with personalised wedding thank you cards that feel considered and cohesive. In this section, you’ll find guidance on wording ideas, incorporating photos or monograms, and keeping your design in harmony with your invitations. We also cover artwork proofing, the ordering process, and practical advice on avoiding issues such as low-resolution imagery or important text placed too close to the trim edge.