DEFINITIONS AND INTERPRETATION
|Data||collectively all information collected by us from you or that you submit to SP Print Consultancy t/a UtterlyPrintable.com via the Website. For the avoidance of doubt, Data includes any information that you provide us with which relates to persons other than you;|
|Cookies||a small text file placed on your computer by the Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by the Website are set out in the clause below (Cookies);|
|Data Protection Laws||any applicable law relating to the processing of personal Data, including, but not limited to, the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for so long as the GDPR is effective in the UK;|
|GDPR||the General Data Protection Regulation (EU) 2016/679;|
|SP Print Consultancy t/a UtterlyPrintable.com, or us or we||SP Print Consultancy t/a UtterlyPrintable.com, a company incorporated in England and Wales with registered number 09113859 whose registered office is at 24 Friary Road, Wraysbury, Berks, TW19 5JP;|
|UK and EU Cookie Law||the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;|
|User or you||Any person who accesses the Website and is not either (i) employed by SP Print Consultancy t/a UtterlyPrintable.com and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to SP Print Consultancy t/a UtterlyPrintable.com and accessing the Website in connection with the provision of such services; and|
|Website||the website that you are currently using, www.utterlyprintable.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.|
(a) words and phrases in the singular include the plural and vice versa;
(c) a reference to a person includes firms, companies, government entities, trusts, partnerships and other forms of legal entity;
(d) “including” is understood to mean “including without limitation”;
(e) reference to any law or statute includes any modification or amendment of it; and
(f) clauses, sub-clauses and headings are for presentational purposes only and shall not be construed as forming part of these Terms and Conditions.
4. For purposes of the applicable Data Protection Laws, SP Print Consultancy t/a UtterlyPrintable.com is the “data controller”. This means that SP Print Consultancy t/a UtterlyPrintable.com determines the purposes for which, and the manner in which, your Data is processed.
5. The Data, which may include personal Data, which we may collect from you includes, but is not limited to:
(a) full name;
(b) contact information such as email addresses and telephone numbers and other information required to verify your identity;
(c) payment information including, but not limited to, payment card number, security code and expiration date and billing address;
(d) delivery address;
(e) IP address (automatically collected);
(f) hardware model (automatically collected);
(g) web browser type and version (automatically collected);
(h) operating system (automatically collected);
(i) a list of URLs starting with a referring site, your activity on the Website, and the site you exit to (automatically collected); and/or
(j) the nature of products viewed or purchased by you on the Website.
HOW WE COLLECT DATA
6. We collect Data in the following ways:
(a) Data is given to us by you;
(b) Data is collected automatically; and
(c) from third parties whom we may contact when you use the Website and our services in order to facilitate your use of the Website and our services. Data that is given to us by you.
7. SP Print Consultancy t/a UtterlyPrintable.com may collect your Data in a number of ways, including, but not limited to:
(a) when you contact us through the Website, by telephone, post, e-mail or through any other means;
(b) when you register with us and set up an account to receive our products and services;
(c) when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
(d) when you enter a competition or promotion through a social media channel;
(e) when you make payments to us, through the Website or otherwise;
(f) when you elect to receive marketing communications from us;
(g) when you use our services; and/or
(h) when you report a problem with our services.
DATA THAT IS COLLECTED AUTOMATICALLY
8. To the extent that you access the Website, we will collect Data automatically, for example:
(a) we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, hardware model, web browser type and version, the date, times and frequency with which you access the Website and the way you use and interact with its content; and
(b) we will collect Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the clause below (Cookies).
OUR USE OF DATA
9. Data may be required by us from time to time in order to provide you with the best possible service and experience when using the Website and our services. Data may be used by us for any or all of the following reasons:
(a) to provide you with access to the Website and to our services;
(b) to perform our obligations pursuant to contracts entered into between you and us and to provide you with information, products and services;
(c) our internal record keeping;
(d) improvement of our products and services, including customising, analysing, testing and updating the Website and to help us keep the Website secure;
(e) to help us identify you when you contact us;
(f) transmission by email of marketing materials that may be of interest to you;
(g) to carry market analysis and to conduct research; and
(h) to inform you about products and services, which may be done using email, telephone, fax or mail.
10. The Data Protection Laws require us to meet at least one legal “ground” for our use of your Data. Our use of your Data will be justified on one or more of the following grounds:
(a) where the use of Data is necessary for us to perform a contract that you are party to, or to take steps at your request prior to entering into a contract, that is the basis on which we are using that Data;
(b) where the use of Data is necessary for compliance with a legal obligation to which we are subject, that is the basis on which we are using that Data;
(c) where the use of Data is necessary to achieve a legitimate business interest and our reason for using it outweighs any prejudice to your data protection rights, that is the basis on which we are using that Data;
(d) where you have given your consent to our use of your Data, that is the basis on which we are using that Data.
(e) where the use of Data is necessary in order for us to defend, prosecute or make a claim against your or a third party, that is the basis on which we are using that Data.
11. For the delivery of direct marketing to you via e-mail, we will need your consent, whether via an opt-in or soft-opt-in, as follows:
(a) soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product and/or service, and we are marketing similar products and/or services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out; and
(b) for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
12. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the clause below (Your rights).
13. We may use your Data to show you SP Print Consultancy t/a UtterlyPrintable.com adverts and other content on other websites. If you do not want us to use your Data to show you SP Print Consultancy t/a UtterlyPrintable.com adverts and other content on other websites, please turn off the relevant cookies (please see the clause below (Cookies).
SHARING DATA WITH THIRD PARTIES
14. We may share your Data with third parties as follows:
(a) with our service providers, print houses, payment services providers, analytics providers, other service providers, business partners, professional advisors, employees, agents and/or any member of our group, which means any of our subsidiaries, our ultimate holding company and any of its subsidiaries, from time to time, as defined in section 1159 of the Companies Act 2006;
(b) if we buy or sell, or seek to buy or sell, any or all of our or a third party’s business or assets, we may share your Data with prospective sellers or buyers or with their agents or advisers;
(c) if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or in order to enforce or apply the terms of any agreement or policy to which we are a party or to protect the rights, property, or safety of our business, our customers, or others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and/or
(d) to any court, government authority, regulator or other competent authority where required to do so,
in each case, in order to perform contracts, comply with legal obligations, achieve our legitimate business interests, defend, prosecute or make a claim against you or a third party, and/or with your consent.
KEEPING DATA SECURE
15. We will use technical and organisational measures to safeguard your Data, for example:
(a) access to your account is controlled by a password and a user name that is unique to you; and
(b) we store your Data on secure servers.
16. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].
17. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
19. If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt-out of receiving these communications.
21. You have the following rights in relation to your Data:
(a) Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why;
(b) Right to correct – the right to request to have your Data rectified if it is inaccurate or incomplete;
(c) Right to erase – the right to request that we delete or remove your Data from our systems in certain circumstances;
(d) Right to restrict our use of your Data – the right to request to “block” us from using your Data or limit the way in which we can use it, in certain circumstances;
(e) Right to data portability – the right to request that we move, copy or transfer your Data in certain circumstances;
(f) Right to object – the right to object to our use of your Data in certain circumstances; and
(g) Right to withdraw consent – where we rely on your consent in order to use your Data, you have the right to withdraw that consent.
22. To make enquiries, or to request the exercise any of your rights set out above, please contact us via this e-mail address: [email protected].
23. If you are not satisfied with the way a request you make in relation to your Data is handled by us, you have the right to lodge a complaint with the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
24. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
LINKS TO OTHER WEBSITES
CHANGES OF BUSINESS OWNERSHIP AND CONTROL
26. SP Print Consultancy t/a UtterlyPrintable.com may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of SP Print Consultancy t/a UtterlyPrintable.com. Data provided by Users may, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party may be permitted to use the Data for the purposes for which it was originally supplied to us.
27. We may also disclose Data to a prospective purchaser of our business or any part of it.
28. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
30. All Cookies used by the Website are used in accordance with current UK and EU Cookie Law.
32. The types of Cookies which the Website may place include, but are not limited to, the following:
|Type of Cookie||Purpose|
|Strictly necessary Cookies||These are Cookies that are required for the operation of the Website. They include, for example, Cookies that enable you to log into secure areas of the Website, use a shopping cart or make use of e-billing services.|
|Analytical/performance Cookies||These Cookies allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily.|
|Functionality Cookies||These Cookies are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).|
|Targeting Cookies||These Cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make the Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.|
33. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
34. You can choose to delete Cookies at any time. However you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
35. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
36. For more information generally on Cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete Cookies from your computer.
39. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
You may contact SP Print Consultancy t/a UtterlyPrintable.com by email at [email protected].