Privacy Policy

This privacy policy applies between you, the User of the Website and SP Print Consultancy t/a UtterlyPrintable.com, the owner and provider of the Website. SP Print Consultancy t/a UtterlyPrintable.com takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.utterlyprintable.com/terms-conditions/.

Please read this privacy policy carefully.

1. In this privacy policy, the following definitions are used:

2. In this privacy policy, unless the context requires a different interpretation:

(a) words and phrases in the singular include the plural and vice versa;
(b) references to clauses and sub-clauses are to clauses and sub-clauses of this privacy policy;
(c) a reference to a person includes firms, companies, government entities, trusts, partnerships and other forms of legal entity;
(d) “including” is understood to mean “including without limitation”;
(e) reference to any law or statute includes any modification or amendment of it; and
(f) clauses, sub-clauses and headings are for presentational purposes only and shall not be construed as forming part of these Terms and Conditions.

3. This privacy policy applies only to the actions of SP Print Consultancy t/a UtterlyPrintable.com and Users with respect to the Website. It does not extend to any websites that can be accessed from the Website including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, SP Print Consultancy t/a UtterlyPrintable.com is the “data controller”. This means that SP Print Consultancy t/a UtterlyPrintable.com determines the purposes for which, and the manner in which, your Data is processed.

5. The Data, which may include personal Data, which we may collect from you includes, but is not limited to:

(a) full name;
(b) contact information such as email addresses and telephone numbers and other information required to verify your identity;
(c) payment information including, but not limited to, payment card number, security code and expiration date and billing address;
(d) delivery address;
(e) IP address (automatically collected);
(f) hardware model (automatically collected);
(g) web browser type and version (automatically collected);
(h) operating system (automatically collected);
(i) a list of URLs starting with a referring site, your activity on the Website, and the site you exit to (automatically collected); and/or
(j) the nature of products viewed or purchased by you on the Website.

6. We collect Data in the following ways:

(a) Data is given to us by you;
(b) Data is collected automatically; and
(c) from third parties whom we may contact when you use the Website and our services in order to facilitate your use of the Website and our services. Data that is given to us by you.

7. SP Print Consultancy t/a UtterlyPrintable.com may collect your Data in a number of ways, including, but not limited to:

(a) when you contact us through the Website, by telephone, post, e-mail or through any other means;
(b) when you register with us and set up an account to receive our products and services;
(c) when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
(d) when you enter a competition or promotion through a social media channel;
(e) when you make payments to us, through the Website or otherwise;
(f) when you elect to receive marketing communications from us;
(g) when you use our services; and/or
(h) when you report a problem with our services.

8. To the extent that you access the Website, we will collect Data automatically, for example:

(a) we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, hardware model, web browser type and version, the date, times and frequency with which you access the Website and the way you use and interact with its content; and
(b) we will collect Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the clause below (Cookies).

9. Data may be required by us from time to time in order to provide you with the best possible service and experience when using the Website and our services. Data may be used by us for any or all of the following reasons:

(a) to provide you with access to the Website and to our services;
(b) to perform our obligations pursuant to contracts entered into between you and us and to provide you with information, products and services;
(c) our internal record keeping;
(d) improvement of our products and services, including customising, analysing, testing and updating the Website and to help us keep the Website secure;
(e) to help us identify you when you contact us;
(f) transmission by email of marketing materials that may be of interest to you;
(g) to carry market analysis and to conduct research; and
(h) to inform you about products and services, which may be done using email, telephone, fax or mail.

10. The Data Protection Laws require us to meet at least one legal “ground” for our use of your Data. Our use of your Data will be justified on one or more of the following grounds:

(a) where the use of Data is necessary for us to perform a contract that you are party to, or to take steps at your request prior to entering into a contract, that is the basis on which we are using that Data;
(b) where the use of Data is necessary for compliance with a legal obligation to which we are subject, that is the basis on which we are using that Data;
(c) where the use of Data is necessary to achieve a legitimate business interest and our reason for using it outweighs any prejudice to your data protection rights, that is the basis on which we are using that Data;
(d) where you have given your consent to our use of your Data, that is the basis on which we are using that Data.
(e) where the use of Data is necessary in order for us to defend, prosecute or make a claim against your or a third party, that is the basis on which we are using that Data.

11. For the delivery of direct marketing to you via e-mail, we will need your consent, whether via an opt-in or soft-opt-in, as follows:

(a) soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product and/or service, and we are marketing similar products and/or services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out; and
(b) for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

12. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the clause below (Your rights).

13. We may use your Data to show you SP Print Consultancy t/a UtterlyPrintable.com adverts and other content on other websites. If you do not want us to use your Data to show you SP Print Consultancy t/a UtterlyPrintable.com adverts and other content on other websites, please turn off the relevant cookies (please see the clause below (Cookies).

14. We may share your Data with third parties as follows:

(a) with our service providers, print houses, payment services providers, analytics providers, other service providers, business partners, professional advisors, employees, agents and/or any member of our group, which means any of our subsidiaries, our ultimate holding company and any of its subsidiaries, from time to time, as defined in section 1159 of the Companies Act 2006;
(b) if we buy or sell, or seek to buy or sell, any or all of our or a third party’s business or assets, we may share your Data with prospective sellers or buyers or with their agents or advisers;
(c) if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or in order to enforce or apply the terms of any agreement or policy to which we are a party or to protect the rights, property, or safety of our business, our customers, or others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and/or
(d) to any court, government authority, regulator or other competent authority where required to do so,

in each case, in order to perform contracts, comply with legal obligations, achieve our legitimate business interests, defend, prosecute or make a claim against you or a third party, and/or with your consent.

15. We will use technical and organisational measures to safeguard your Data, for example:

(a) access to your account is controlled by a password and a user name that is unique to you; and
(b) we store your Data on secure servers.

16. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: support@utterlyprintable.com.

17. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

18. Unless a longer retention period is required or permitted by law or by any court, government authority, regulator or other competent authority, we will only retain your Data for so long as is necessary in order fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

19. If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt-out of receiving these communications.

20. In some circumstances we may anonymise your Data so that it can no longer be associated with you, in which case it is no longer Data for the purposes of this privacy policy.

21. You have the following rights in relation to your Data:

(a) Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why;
(b) Right to correct – the right to request to have your Data rectified if it is inaccurate or incomplete;
(c) Right to erase – the right to request that we delete or remove your Data from our systems in certain circumstances;
(d) Right to restrict our use of your Data – the right to request to “block” us from using your Data or limit the way in which we can use it, in certain circumstances;
(e) Right to data portability – the right to request that we move, copy or transfer your Data in certain circumstances;
(f) Right to object – the right to object to our use of your Data in certain circumstances; and
(g) Right to withdraw consent – where we rely on your consent in order to use your Data, you have the right to withdraw that consent.

22. To make enquiries, or to request the exercise any of your rights set out above, please contact us via this e-mail address: support@utterlyprintable.com.

23. If you are not satisfied with the way a request you make in relation to your Data is handled by us, you have the right to lodge a complaint with the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

24. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

25. The Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

26. SP Print Consultancy t/a UtterlyPrintable.com may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of SP Print Consultancy t/a UtterlyPrintable.com. Data provided by Users may, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party may be permitted to use the Data for the purposes for which it was originally supplied to us.

27. We may also disclose Data to a prospective purchaser of our business or any part of it.

28. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

29. The Website may place and access certain Cookies on your computer. SP Print Consultancy t/a UtterlyPrintable.com uses Cookies to improve your experience of using the Website and to improve our range of products. SP Print Consultancy t/a UtterlyPrintable.com has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

30. All Cookies used by the Website are used in accordance with current UK and EU Cookie Law.

31. All visitors to this site will be notified of our use of cookies upon arrival. If you do not wish cookies to be placed on your device then you can disable cookies by adjusting the settings within your browser or mobile device.

32. The types of Cookies which the Website may place include, but are not limited to, the following:

33. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

34. You can choose to delete Cookies at any time. However you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

35. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

36. For more information generally on Cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete Cookies from your computer.

37. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

38. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

39. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

40. Unless expressly stated otherwise in this privacy policy, nothing herein confers or is indented to confer any rights on any third party pursuant to the Contracts (Rights of Third Parties) Act 1999.

41. This privacy policy is governed by, and interpreted in accordance with, to the laws of England and Wales. All disputes arising under the privacy policy will be subject to the exclusive jurisdiction of the courts of England and Wales.

42. SP Print Consultancy t/a UtterlyPrintable.com reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact SP Print Consultancy t/a UtterlyPrintable.com by email at support@utterlyprintable.com.

May 2019